Last updated: August 31, 2026
This Privacy Policy applies to the CHS SUBROTOPARK mobile application.
Application Name: CHS SUBROTOPARK
Application Type: Online Complaint Management Application
Developed and Maintained by: SV Web & Informatics
Contact Email:info@svwebinfo.com
SV Web & Informatics (“we,” “our,” or “us”) develops and maintains the CHS SUBROTOPARK mobile application for Garrison Engineer (AF) Subroto Park. This Privacy Policy explains how information is accessed, collected, used, stored, protected and handled when authorized users use the application.
The CHS SUBROTOPARK application is designed to facilitate digital registration, tracking and management of maintenance-related complaints for its authorized users.
Depending upon the features used within the application, the following information may be collected or processed:
The application does not collect financial or payment information unless expressly stated otherwise within the application.
Information collected through the CHS SUBROTOPARK application is used only for legitimate application functionality, including:
The application may use the device camera when a user chooses to capture a photograph or other supported media for submission with a complaint.
Camera access is used only for application functionality initiated by the user.
Where the application allows users to select existing photographs or videos, access is limited to media voluntarily selected by the user for the purpose of supporting a complaint.
The application does not require unrestricted access to a user's entire photo or video library solely for complaint submission.
Where voice-upload functionality is provided, the application may access the device microphone only when the user voluntarily chooses to record or upload a voice message in connection with a complaint.
Voice recordings are used solely for understanding, processing and resolving the relevant complaint.
Information submitted through the application is used only for operating and providing the complaint management service.
We do not sell users' personal information.
Information is not used for advertising or unrelated marketing purposes.
User information may be made available to authorized personnel responsible for processing, assigning, monitoring and resolving complaints.
We do not sell or commercially trade personal information with third parties.
Information may be disclosed where required by applicable law, regulation, legal process or lawful governmental request.
We implement reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, loss or disclosure.
Data transmitted between the application and the server is protected using secure communication mechanisms such as HTTPS/SSL where applicable.
Access to complaint-management information is restricted to authorized users and personnel based on operational requirements.
Complaint and user-related information is retained only for as long as reasonably necessary to provide the complaint management service, maintain required service records, fulfil contractual or operational requirements, or comply with applicable legal obligations.
When information is no longer required for these purposes, it may be securely deleted or anonymized in accordance with applicable requirements.
Users may request deletion of their personal data or account, where applicable, by contacting:
Email:info@svwebinfo.com ORBSO OFFICE of Garrison Engineer (AF) Subroto Park
Requests will be reviewed and processed in accordance with applicable legal, contractual and operational data-retention requirements.
Where the application provides user account creation, users will also be provided with the applicable mechanism for requesting deletion of their account and associated personal data.
The CHS SUBROTOPARK application is intended for authorized users of the complaint management service and is not designed for use by children.
We do not knowingly collect personal information from children through the application.
The application may use third-party technology or service providers where necessary for hosting, notifications, security, analytics or other technical functionality.
Where such services process information on our behalf, appropriate measures are taken to ensure that information is handled in accordance with applicable requirements.
This Privacy Policy may be updated periodically to reflect changes in application functionality, legal requirements or data-handling practices.
Any revised version will be published on this page with an updated “Last Updated” date.
For questions, concerns, privacy enquiries or requests relating to personal data processed through the CHS SUBROTOPARK application, please contact:
SV Web & Informatics
Email: info@svwebinfo.comOR
Garrison Engineer (AF) Subroto Park
Application: CHS SUBROTOPARK